FZCollection Privacy Policy

Your Privacy Matters to Us

At FZCollection, protecting your privacy is a top priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, mobile applications, or other services. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information to enhance your shopping experience:

  • Personal Information: This includes name, contact number, email address, delivery address, and payment details when you make a purchase or create an account.

  • Device Information: We collect IP addresses, browser type, and device details to help us optimize your experience across different devices.

  • Usage Data: We gather information about your interaction with our site, such as pages visited, time spent on the site, and purchases made to improve our website and services.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Order Processing: To process orders, deliver products, and provide customer support.

  • Personalization: To personalize your shopping experience by recommending products and improving site functionality based on your preferences.

  • Promotions and Updates: With your consent, we may send you promotional offers, product updates, and other relevant information.

  • Website Enhancement: We analyze user behavior to improve our website's design and features, ensuring a better experience.

  • Security: We use your data to safeguard your account and prevent fraudulent activities on our platform.

3. Sharing Your Information

At FZCollection, we are committed to your privacy. We do not sell your personal information. However, we may share your data under certain circumstances:

  • With Service Providers: We may share information with trusted third-party service providers who assist in order delivery, payment processing, and customer support.

  • For Legal Compliance: If required by law, we may disclose your information in response to lawful requests, such as compliance with legal obligations or protecting our legal rights.

4. Data Security

We take your privacy seriously and implement robust security measures to protect your personal data. However, please note that no online system is 100% secure. We recommend that you protect your account credentials and notify us immediately if you suspect unauthorized access.

5. Your Rights

As a valued customer, you have the following rights:

  • Access: You can access the personal data we have collected about you.

  • Correction: You can request corrections or updates to your personal data.

  • Withdrawal of Consent: You can withdraw your consent for marketing communications at any time by unsubscribing from our newsletters.

6. Cookies

Our website uses cookies to improve user experience by remembering your preferences and providing personalized content. Cookies help us enhance your browsing experience. You can modify your cookie settings in your browser at any time if you wish to manage or disable cookies.

7. Updates to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or services. Any updates will be posted on this page, and significant changes will be communicated directly to you via email or other means. Please review this policy regularly for any updates.